APA   Click to copy
Chakraborty, S., & Church, E. M. (2020). Social media hospital ratings and HCAHPS survey scores. Journal of Health Organization and Management, 34, 162–172. https://doi.org/10.1108/JHOM-08-2019-0234

Chicago/Turabian   Click to copy
Chakraborty, Subhajit, and E Mitchell Church. “Social Media Hospital Ratings and HCAHPS Survey Scores.” Journal of health organization and management 34 (2020): 162–172.

MLA   Click to copy
Chakraborty, Subhajit, and E. Mitchell Church. “Social Media Hospital Ratings and HCAHPS Survey Scores.” Journal of Health Organization and Management, vol. 34, Emerald Publishing Limited, 2020, pp. 162–72, doi:10.1108/JHOM-08-2019-0234.

@article{chakraborty2020a,
  title = {Social media hospital ratings and HCAHPS survey scores},
  year = {2020},
  journal = {Journal of health organization and management},
  pages = {162--172},
  publisher = {Emerald Publishing Limited},
  volume = {34},
  doi = {10.1108/JHOM-08-2019-0234},
  author = {Chakraborty, Subhajit and Church, E Mitchell}
}